Same Practice, Different Perspectives: Turning Dental Team Friction Into Alignment
Speaker:
Dr. Craig Spodak
CE Credits:
About the Course
Every role in a dental practice sees the business through a different lens. What feels obvious to the dentist may look completely different to the hygienist, assistant, or business team and those differences can quietly create frustration, assumptions, and misalignment.
In this interactive breakout session, Dr. Craig Spodak takes the concepts introduced in his keynote deeper into the dental practice. Through real-world scenarios, candid discussion, and practical exercises, attendees will examine the pressures and perspectives behind different dental roles and discover how greater understanding can change the way teams communicate, collaborate, and perform.
Educational Objectives
Identify common sources of friction and misalignment between roles within the dental practice.
Examine how differing perspectives, assumptions, and pressures influence communication, decision-making, and team dynamics.
Apply strategies for navigating difficult conversations and creating greater clarity across the dental team.
Identify opportunities within their own role to improve collaboration, accountability, and practice-wide alignment.
Your Instructor:
Dr. Craig Spodak
Dr. Craig Spodak is the founder of Spodak Dental Group, where he leads an organization of more than 50 doctors, clinical and business team
members serving more than 6,700 active patients. He is co-author of The Bulletproof Dental Practice and The Patient Experience, co-host of the
Bulletproof Dental Practice Podcast with more than 3 million downloads, and a national lecturer on team culture and peak business performance.
He has spoken for the American Dental Association, American Academy of Cosmetic Dentistry, American Academy of Clear Aligners, Seattle
Study Club, and others.
Conflict of Interest:
None reported
The TDA is an ADA CERP provider(May 2024 – June 2028)
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at ada.org/cerp.
TENNESSEE DENTAL ASSOCIATION
Nationally Approved PACE Program Provider for FAGD/MAGD credit.
Approval does not imply acceptance by
any regulatory authority or AGD endorsement.
4/1/2026 to 3/31/2029.
Provider ID# 219273