Creating the Digital Workflow Practice
Speaker:
Shannon Pace Brinker
May 3, 2025
Date:
2
CE Credits:
About the Course
Understanding the importance of establishing a great rapport with patients by utilizing the technique of "3 links of similarity" with the patient before talking dentistry leads to patient trust, comfort, and care, leading to a fantastic patient experience. However, too much information can sometimes overwhelm a patient, so teaching assistants utilize effective short scripts and verbiage to integrate digital scanning to create a "WOW" scanning experience.
Educational Objectives:
Provide techniques for eliminating obstructions in the mouth - lips, tongue, saliva, etc. - to more effectively and accurately scan patients, which leads to more successful and predictable final restoration and Invisalign outcomes.
Guide the scanning operator through proper ergonomics and better body positioning to prevent injury over long periods
Use your iTero Element scanner to gather records on every patient—NPs along with FMX, photos, emergencies such as toothaches, tooth chipping, and cosmetic consultations.
Understand gingival retraction for accurate scanning for crown successful prep margin scanning for final crown restorations
Teach assistants and hygienists how to convert the "emergency chipped tooth" patient appointment into Invisalign starts through education utilizing a digital scanner.
Your Instructor
Shannon Pace Brinker
Shannon Pace Brinker, CDA, is a national and international speaker and published author. She has been a full-time practicing dental assistant for more than 25 years and works for Dr. Robert Korman in Virginia Beach, VA.
She is an active member of the AACD, was the first auxiliary to sit on the AACD Board of Directors, and was awarded the AACD Rising Star Award. Shannon was selected one of Dentistry Today’s Top 100 Clinicians. She was also selected as Dental Products Report’s 25 most influential women in dentistry and Dr. Bicuspid’s dental assisting educator of the year.
She has written more than 300 articles about clinical applications and has a current column in Dental Product Reports for team evaluations of dental
products and materials. She has her own publication for dental assistants in partnership with Schein Dental called Side by Side. She has started one
of the first online platforms designated for dental assistants called the Academy of Chairside Assisting.
Conflict of Interest Disclosure
None reported
The TDA is an ADA CERP provider (May 2024 – June 2028)
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at ada.org/cerp.